Terms and conditions of use

1. Website owner identification

This website is operated by Engineered Wood Flooring S.A.S., a company duly incorporated under the laws of the Republic of Colombia, identified with tax ID (NIT) 901953857-2, with registered offices in Guarne, Antioquia, Colombia (hereinafter, the “Company”).

2. Purpose of the website

This website is intended to provide general information about the Company’s products, services, processes, and activities, including engineered wood flooring and related solutions.
The content of this website is for informational and commercial reference purposes only and does not constitute a binding offer or automatically create a contractual relationship with users.

3. Acceptance of terms

Accessing, browsing, or using this website implies full acceptance of these Terms and Conditions. Users who do not agree with these terms should refrain from using the website.

4. Use of the website

Users agree to use the website in a lawful, responsible manner, in compliance with applicable laws and regulations.
Any use of the website for illegal, fraudulent, or harmful purposes, or that may affect the operation of the website, third-party rights, or the Company’s reputation, is strictly prohibited.

5. Product information and natural materials

The Company’s products are manufactured using natural wood. Accordingly, users acknowledge that natural variations in color, grain, texture, tone, and appearance may occur between samples, photographs, digital renderings, and the final product.
Such variations are inherent to natural materials and do not constitute manufacturing defects.
Images, technical descriptions, and specifications displayed on the website are for reference only and may be modified without prior notice.

6. Quotations and commercial terms

Specific commercial terms, including pricing, minimum volumes, delivery times, payment conditions, installation, warranties, and other applicable conditions, will be defined exclusively in written quotations, purchase orders, contracts, or agreements executed between the Company and the client.
Website content does not replace or amend such documents.

7. Limitation of liability

The Company shall not be liable for decisions made by users based solely on information contained on the website.
The Company is not responsible for service interruptions, technical errors, computer viruses, or third-party content accessed through external links.

8. Intellectual property

All website content, including text, photographs, designs, logos, trademarks, catalogs, images, and graphic material, is the property of the Company or used under license and is protected by applicable intellectual property laws.
Unauthorized reproduction, distribution, or use is strictly prohibited.

9. Personal data protection

The processing of personal data collected through the website is governed by the Company’s Privacy and Data Protection Policy, prepared in accordance with Colombian Law 1581 of 2012 and related regulations.

10. Governing law and jurisdiction

These Terms and Conditions are governed by the laws of the Republic of Colombia. Any disputes shall be submitted to the competent courts of Medellín, Antioquia, Colombia.

11. Amendments

The Company reserves the right to modify these Terms and Conditions at any time. Amendments shall become effective upon publication on the website.